FREQUENTLY ASKED QUESTIONS
Lenovo offers a variety of payment options for purchases made on Lenovo.com, including:
Tax Exempt Orders
Customers may place tax-exempt orders by phone only.
Shipping and Delivery
Lenovo uses UPS as its standard carrier for all deliveries. UPS policy requires a signature for delivery to be made. Get free standard shipping on all products purchased on Lenovo.com. Standard delivery orders generally arrive 4-5 days after your estimated ship date.
Returns and Refunds
Lenovo will accept the return or exchange of any product in its original package for a full refund in cases of Lenovo error. Returns allowed for any other reason will be subject to a restocking fee equal to 15% of the purchase amount. All returns must be initiated within 30 days of the invoice date. Lenovo does not provide refunds or credits for portions of a packaged offering provided at a single price or for preloaded software products installed by Lenovo.
Free Standard Shipping
The eCoupon code is case sensitive and may not contain spaces. Limit one coupon per order.
Available for orders greater than $5,000.00