3YR Depot + Accidental Damage Protection
Part number: 78Y1539
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. Our award-winning service experience can optimize the productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
Depot: All Lenovo warranties include 24/7 phone access to customer support and full coverage on labor, parts and system repair for all manufacturer defects or common-use issues that arise with your Lenovo PC. If an issue cannot be resolved by phone, Lenovo covers shipping costs (including packaging) to and from our repair facilities.
ADP: Lenovo's Accidental Damage Protection protects your investment from operational or structural damage due to common accidents like:
- • Drops
- • Spills
- • Electrical surges
- • Failure of the integrated screen
This fixed cost, fixed term protection plan minimizes unexpected repairs for predictable budgeting, and provides significant savings relative to the cost of non-covered repairs.
Lenovo guarantees that systems will be repaired with qualified Lenovo parts. If the system is not damaged beyond repair, the end users’ PC is returned to them after being restored by certified Lenovo technicians. If repair is not possible, the entire system will be replaced at no additional charge.