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Order status

Check order status:
For secure access to your order's status, you'll need your 7-digit customer number and your 6-digit order number. These numbers are provided to you in an email sent after your order is placed.
Check status
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Track my order

Easy Access customers:
Your enterprise portal now features a new order status tool designed specifically for your data intensive needs. You can find this tool on your Easy Access site. Your Web Sales Manager will be happy to provide you with a demonstration of the new tool.

Business Partners:
Visit PartnerWorld to access ordering and order status tools designed for your data intensive needs. PartnerWorld provides you with order status plus a wealth of resources such as technical support, education, marketing campaigns, sales tools and more.

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Order arrival

During the checkout process (checkout page 2 of 2), you can choose from several shipping options. Once your order is placed, you will immediately receive an order confirmation e-mail which will include a link to the order status web site where you can view the most current estimated ship date. Then simply add the 'estimated ship date' with your choice of shipping method to determine when your order will arrive.

Buy Today, Ship Today
This program offers popular ThinkPad notebooks, ThinkCentre desktops and a wide variety of accessories. Order these select products by 3:00pm EST Monday - Friday we will ship them to you that same day.
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Cancel my order

To cancel your order please call 1-866-96-THINK. Cancellation requests must be made prior to your order shipping. Otherwise, please consult our return policy.
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