Lenovo Services – ThinkServer 4 Hour Onsite Response Service Lenovo Services � ThinkStation/ThinkServer 4 Hour Onsite Response Service

Thank you for choosing Lenovo 4 Hour Response Onsite Service for your ThinkServer.

To activate your 4 Hour Onsite Response Service, complete the below form to identify your ThinkServer's/ThinkStation's location. Accurate information is required in order for Lenovo to ensure proper fulfillment of your service.




Download our Bulk Location Template

Please contact us with any questions or comments at thinkpls_we@lenovo.com or www.lenovo.com/registrationsupport. To confirm whether your installation location is available for 4 Hour Rapid Response Onsite Service, please use our 4 Hour Onsite Response Availability Tool

What is the Lenovo 4 Hour Onsite Response Service Activation Process?

  • Complete the above form to activate your 4 Hour Onsite Response Service, identifying the physical location of your new ThinkServer(s)/ThinkStation(s). This information is critical to ensure Lenovo can service your ThinkServer/ThinkStation quickly and minimize downtime of business-critical applications.
  • If you change the physical location of your ThinkServer/ThinkStation, you must update your location with Lenovo by contacting us at thinkpls_we@lenovo.com or www.lenovo.com/registrationsupport
  • Please take note that this service may not be available for up to thirty (30) days after initial location activation or location change

ThinkServer/ThinkStation Priority Technical Support

Lenovo Priority Technical Support provides direct access to Lenovo-certified advanced technicians with the expertise to support your new ThinkServer's/ThinkStation's hardware, and any basic installation or usage challenges you may experience. This service covers the following core operating systems and sofware application.