Lenovo Services for Small Business

You have business to attend to, so leave your IT support to Lenovo. Our comprehensive portfolio of award-winning services offers flexible options to support the specific needs of the small and medium business. Financing to disposal, and all steps in between, you can count on Lenovo to keep your data safe and your business productive.

Warranty Extensions & Upgrades

  • Sometimes the standard warranty coverage is not enough. Lenovo offers Warranty Extensions for periods of up to five years (depending on your system) giving you a fixed-term, fixed-cost service solution that allows you to accurately budget for equipment expenses.
  • Warranty Upgrades provide flexible options to ensure repair response time and level of service match the needs of you and your business. Learn More.

Priority Technical Support

Priority Technical Support¹ is an enhanced warranty plan that provides direct anytime-access to the right level of tech support on the first call, making your priority our priority. With a dedicated phone number, customers bypass basic troubleshooting to reach level 2/advanced technicians and experience shorter hold times, reduced repair times and higher first time fix rates. Priority Technical Support allows your small business to free up essential resources to focus on growing your business. Learn More.

Accidental Damage Protection

In a highly mobile world, accidents can happen. Lenovo’s Accidental Damage Protection Service² helps you prepare for the unexpected and budget for non-warranted PC repairs, allowing your business to continue running smoothly, while minimising unexpected PC repair costs.

ADP protects your IT investment from operational or structural damage due to common accidents like drops, spills, electrical surges or failure of the integrated screen and can save you significantly relative to the cost of repairs or new PC purchase Learn More.

Keep Your Drive Service

How much is your valuable customer, employee, and financial data worth? With Lenovo’s Keep Your Drive Service, you retain your hard drive and data, in the unlikely event of drive failure. With KYD, you improve data security and potentially mitigate civil liability risks if your organization handles sensitive information. You can dispose of business data on your terms, when and how you need to. KYD saves you the need to track failed hard drives in transit and eliminates associated paperwork, freeing up IT resources for critical business needs. Learn More.

  1. 1 Not available in all regions
  2. 2 Accidental Damage Protection is a depot delivered service. For ThinkPad Tablet, repair events are limited to one service "event" per year with one replacement (if deemed necessary by Lenovo technician) allowed over the lifetime of the tablet.
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RELIABILITY.

All Lenovo systems must pass our rigorous reliability standards and are stress tested for endurance. Many of our notebooks even pass 8 military specs for ruggedness under extreme hot, cold, humid, or dusty conditions.

SEE THE OTHER REASONS

Limits: Consumers, small business, government and education customers purchase limit is five per customer. Medium business and large enterprise customers purchase limit is 50 per customer.
Availability: Offers, prices, specifications and availability may change without notice. Lenovo is not responsible for photographic or typographic errors.
Pricing: Does not include tax, shipping and handling, or recycling fees. Reseller prices may vary. Savings referenced off regular Lenovo web prices.
Warranty: for a copy of applicable warranties, write to: Warranty Information, P.O. Box 12195, RTP, NC, 27709, Attn: Dept ZPYA/B600. Lenovo makes no representation or warranty regarding third party products or services. The Lenovo Limited Warranty applies only to Lenovo hardware products purchased for your own use, and does not transfer upon resale.
Trademarks: Lenovo, ThinkPad, ThinkCentre and the Lenovo logo are trademarks of Lenovo. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation. Celeron, Celeron Inside, Centrino, Centrino Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel Viiv, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, Viiv Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and other countries. Other company, product or service names may be trademarks or service marks of others.