Printer and Peripheral setup Back to Services
Purchased a new printer? Want to transfer music files and create playlists? Want to setup a new camera or other peripheral device? Don’t know where to begin?

Lenovo Services Premium Support provides a quick and stress free way to set up your new peripheral hardware and software, and lets you enjoy your new gadgets the way you want to.
You will need this service if: What we do in this service:
  • You bought a new printer and need help setting it up

  • You have issues transferring music to and from your MP3 player

  • You have a new digital camera or camcorder and want to make sure those memories are captured properly on your computer

  • You need help in setting up & configuring your digital device to get the most out of it

  • Help you verify that a proper connection between the device and the computer is established

  • Walk you through installing all software drivers and included software packages

  • Help configure software and troubleshoot installation errors

  • Help you to transfer music or pictures (as appropriate) from the device to the computer

  • Answer questions regarding basic features to help you get the most out of your device

  • Provide hints and tips on a wide variety of picture editing, sharing, or presentation techniques

What we don’t do:
  • Install internal hardware

  • Troubleshoot or configure advanced settings

  • Answer questions on how to operate advanced features of the device

  • Provide assistance with phones or PDA devices



Lenovo systems undergo stress tests to meet rigorous reliability standards. Many of our laptops pass 8 military tests for extreme condition with dust, vibration, heat, cold, altitude, water, and humidity.