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FAQs

To find answers to commonly asked questions, please visit our Shopping
Help Page
.

EMAIL

General non-technical questions, concerns, or Website feedback?
Email us.

MAIL

Lenovo
1009 Think Place
Morrisville, NC 27560
USA

PHONE
Sales
Call 1-855-2-LENOVO (1-855-253-6686)
Monday - Friday 9am - 9pm EST
Saturday 9am - 5:30pm EST

Order Assistance
Call 1-855-253-6686 (1-855-2-LENOVO)
Monday - Friday 9am - 9pm EST
Saturday - Sunday 9am - 5:30pm EST

Lenovo Outlet
1-877-698-4465
Monday - Friday 9am - 9pm EST
Saturday 9am - 6pm EST

Credit Card Services
1-800-426-3325
Monday - Friday 9am - 6pm (EST)
CONSUMER RETURNS
Set up a return
Within your return's time frame?
Set up your return here.

Not within your return's time frame? Check out our trade in policy.

To view Lenovo's full return policy click here.

Prefer to talk to a Lenovo Specialist?
  • Please call 1-855-253-6686
  • Monday - Friday 9am - 9pm EST
    Saturday 9am - 5:30pm EST
  • Chat online with a Order Assistance specialist
TECHNICAL SUPPORT
For quick service, please have your
machine serial and model number
available before you call.

ThinkPad or ThinkCentre products

IdeaPad, IdeaCentre or Essential Products
Online Support
PARTNER SUPPORT
Education, State and Local
Government

  • Current Clients: Please contact
    your local partner
  • For other inquiries, please call 1-866-426-8334
    Monday - Friday 9am - 7pm EST

Small and Medium Business (1-249 employees)
  • 1-855-253-6686
    Select option 1, then again select option 2
    Monday - Friday 10am - 7pm EST

Large Businesses (250+ employees)
  • 1-855-253-6686
    Select option 1, then again select option 3

Lenovo Partner Assist
  • 1-877-536-9955
    Select option 2, then again select option 2
    Monday - Friday 9am - 6pm EST
  • Email Partner Assist