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LenovoEMC Network Storage Extended Service Plans

LenovoEMC Network Storage Extended Service Plans

Protect your investment with a LenovoEMC Service Plan.

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LenovoEMC Extended Service Plans Plans

Extended px12 Rackmount Series - 5 Years 5WS0G09490 $799.00
Extended px4 Rackmount Series - 5 Years 5WS0G09495 $599.00
Extended px Desktop Series - 5 Years 5WS0G09481 $259.00
Extended ix Desktop Series - 5 Years 5WS0G09498 $119.00

LenovoEMC Extended Service Plans Tech Specs

Lenovo Extended Service Plans

PDFService Plan Data Sheet
DescriptionLenovo Extended Service Plans
Technical Support
  • Lenovo technical experts will quickly identify the cause of the problem and provide a solution
  • Base Technical Support: Phone and email - Monday through Friday 9am to 6pm (local time)
  • Service Plan Technical Support: Phone and email - 24x7 (after hours in English) with priority routing.
RMA Parts Delivery/Hardware Replacements
  • When an RMA is necessary Lenovo offers the following delivery option.
  • Advance Exchange - Lenovo will send a replacement device or component and a mailer label for easy returns.
Support Priority
Entitles you to priority routing.
Web Based Customer Support
Access to the latest knowledge base for LenovoEMC's network storage solutions, including technical support articles, tutorials and "How to" instructions, the latest software updates and patches, and complete product documentation.
Automated Support Alerts
Your LenovoEMC network storage product provides notifications when new firmware or other updates are available.
Online Case Tracking
Customers can create an Lenovo My Support account to track and manage any open cases within Lenovo Tech Support.
Service plans are available for 5 year terms
The Plan must be purchased during the first 12 months following the Product's purchase date. Registration of service plan must take place within 21 days following purchase of the service plan.
    Standard on Extended Service Plans
    Support Priority
    Priority Customer
    Product Exchange
    Advanced Exchanged
    Service Plans
    5 Year Plans


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    Limits: Limit 5 per customer. Offers valid from Lenovo in the US only.

    Availability: Offers, prices, specifications and availability may change without notice. Lenovo will contact you and cancel your order if the product becomes unavailable or if there was a pricing or typographic error.

    General: Review key information provided by Microsoft that may apply to your system purchase, including details on Windows 8, Windows 7, and potential upgrades/downgrades. Lenovo makes no representation or warranty regarding third-party products or services.

    Trademarks: Lenovo, ThinkPad, ThinkCentre, ThinkStation and the Lenovo logo are trademarks of Lenovo. Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation. Ultrabook, Celeron, Celeron Inside, Centrino, Centrino Inside, Core Inside, Intel, Intel Logo, Intel Atom, Intel Atom Inside, Intel Core, Intel Inside, Intel Inside Logo, Intel Viiv, Intel vPro, Itanium, Itanium Inside, Pentium, Pentium Inside, Viiv Inside, vPro Inside, Xeon, and Xeon Inside are trademarks of Intel Corporation in the U.S. and other countries. Other company, product or service names may be trademarks or service marks of others. www.intel.com/go/rating

    Warranty: For a copy of applicable warranties, write to: Lenovo Warranty Information, 1009 Think Place, Morrisville, NC, 27560. Lenovo makes no representation or warranty regarding third party products or services. The Lenovo Limited Warranty applies only to Lenovo hardware products purchased for your own use, and does not transfer upon resale.

    Battery: These systems do not support batteries that are not genuine Lenovo-made or authorized. Systems will continue to boot, but may not charge unauthorized batteries. Attention: Lenovo has no responsibility for the performance or safety of unauthorized batteries, and provides no warranties for failures or damage arising out of their use. Battery life (and recharge times) will vary based on many factors, including system settings and usage.

    Pricing: Does not include tax, shipping and handling, or recycling fees. Reseller prices may vary. Savings referenced off regular Lenovo web prices.

    **Ship date: An estimated ship date will be posted on our order status site after your order is placed. The date reflected above does not determine when your order will ship since inventory status may change before your order is final and because items may be held until all products on the order are ready to ship. To obtain the latest information about the availability of a specific part number, please call the phone number listed in the masthead at the top of this page. A flat charge for shipping & handling may apply for certain orders, as indicated on the Checkout page.