HELPING YOU TO GET THE MOST OUT OF YOUR TECHNOLOGY INVESTMENT.

  • OVERVIEW

    FROM PLANNING TO PURCHASE TO DISPOSAL.

    In today’s competitive marketplace, IT departments must find strategies to keep everything running seamlessly - while delivering higher-value services that have a positive ROI.


    Yet, even With limited resources, forward-thinking enterprises have found a way. How? By eliminating inefficient, time-consuming processes when:
    Yet, even with limited resources, forward-thinking organizations have adopted a game plan to meet both these goals. How? By automating time-consuming processes or outsourcing them to a lower-cost service provider. For instance, when:
    • Deploying and removing equipment
    • Configuring and customizing PCs
    • Transferring data and user settings
    • Securing business-critical data and assets
    • Trouble-shooting and upgrading systems.

    Learn more

    WHY LENOVO?

    At Lenovo, we offer a broad portfolio of services that can make your IT operations run smoother - and enhance your bottom line. These include:

    • Warranty & Protection: Keep PCs, tablets, servers, and other devices up/running with flexible support options 
    • Configuration Services: Ensure accurate PC configuration and security from day one
    • Cloud Deploy Solutions: Get expert image management services and access to the secure web portal to  restore custom images.
    • Deployment Services: Systematize and automate labor-intensive, manual IT tasks 
    • Hardware Services: Benefit from hardware-specific expertise and support 
    • Financial Services: Leverage custom lease solutions to preserve cash flow, increase purchasing power, and reduce total cost of ownership.

    For more information, click on any of the above links or call 1-855-253-6686.

    Financial Services

    Obtain the technology you need today without all the risk.

    Whether you’re seeking to replace aging technology or to aid in expansion efforts, leasing offers you a cost-effective alternative to purchasing that can help you compete in today’s market. When leasing, your benefits include:  
    • Preserving your working capital with low fixed payments, rather than large up-front costs, enabling you to reinvest the up-front cost savings back into your business
    • Expanding your purchasing power, buying more with less, and enabling you to acquire the “Total Solution”  you need 
    • Ability to bundle 100% of the solution costs, including hardware, software, and services into a single transaction
    • Protecting against advancing technology, so you can enhance your productivity and reduce unforeseen maintenance & support costs  
    • Adding predictability to budget management, with low fixed payments and flexible pay structures designed to fit your financial objectives.

    Leasing is the simpler, smarter way to manage your technology strategy.

    Lenovo Financial Services offers financing solutions that complement your IT acquisitions and help alleviate the headaches and uncertainties associated with equipment ownership and disposal - so you can focus on utilizing your technology to grow your business. We finance your Total Solution and make it easy for you during the entire IT life cycle: 
    • Transaction approval and documentation process 
    • Life of the transaction 
    • End of lease purchase, renewal, and return process. 

    In addition, we make key account information available to you online 24/7 and offer specialist services for large accounts with complex transactions. 

    Lenovo Financial Services can develop a customized leasing solution to meet your specific needs. To learn more, call 888-LFS-8838 (888-537-8838) or email sales.US@lenovoFS.com. If you're in Canada, call 877-375-5537 or email sales.CDN@LenovoFS.com.
    Warranty Extension/Upgrade
  • WARRANTY & PROTECTION

    WORRY-FREE OPERATIONS AND PEACE OF MIND.

    Whether it’s a simple coffee spill or a major system failure, the consequences can vary significantly within each organization and within each industry. The key is ensure that the potential fallout from any downtime – including productivity, profit, and reputation – is minimal. 

    WHY LENOVO?

    With our trained technicians, diagnostic tools, industry-leading partners, and Lenovo Qualified parts, we offer you greater peace of mind by helping to:

    • Increase system uptime and end-user productivity.
    • Minimize unplanned operating & maintenance expenses. 
    • Safeguard your data and meet privacy & data compliance regulations.
    • Control IT budgets better with fixed-term, fixed-cost services. 
    • Deliver consistent service levels, including in-region and local-language support.

    Lenovo Warranty & Protection offers a full range of award-winning, flexible services, including:

    Warranty Services:

    • Depot Service: Covers parts, labor, and delivery to/from a repair center. Learn more
    • Onsite Service: Covers parts, labor, and technician visits. Learn more
    • Warranty Extension: Fixed-term, fixed-cost service - for up to five years (depending on the product). Learn more
    • International Warranty Service: Covers critical warranty repairs when traveling overseas. Learn more
    • Sealed Battery Warranty Service: Covers ThinkPad battery replacements and onsite/depot installation. Learn more
    • Tech Installation Service: Covers onsite installation of replacement parts. Learn more
    • Premier Support: Advanced level, onshore, technical phone support and a single point of contact. Learn more

    Protection Services:

    • Accidental Damage Protection: Goes beyond standard warranty to cover damage due to unintentional spills, bumps, electrical surges, and other accidents. Learn more
    • Keep your Drive: In the unlikely event of system failure, you can retain your Lenovo hard drive and business data. Learn more
    • Online Data Backup: An automatic, easy way to secure your critical data with world-class military grade encryption.

    Whether you’re a one-person business or a global enterprise, Lenovo can help you get the most out of your PC investment. Click here to learn about our services generally or here to see the services aimed specifically for small & medium-sized businesses. Alternatively, feel free to call us on 1-855-253-6686.

    Accidental Damage Protection
  • CONFIGURATION SERVICES

    REDUCE COMPLEXITY, SAVE TIME & MONEY.

    On average, it takes an organization’s IT technicians 2 hours to manually configure just one PC. When this is multiplied across every computer and device , it’s clear to see how tasks like these can prevent IT departments from focusing on more strategic tasks that deliver greater business value. 

    The answer lies in freeing your IT staff from time-consuming burdens like these:

    • Customizing operating systems.
    • Installing drivers, applications, and anti-virus software.
    • Encrypting hard drives and partitioning disks.

    Learn more

    WHY LENOVO?

    At Lenovo, we can accurately configure and safeguard your PCs before they leave our factory – so they are ready right from the start. This means that your IT technicians can then focus on providing higher-valued services to the rest of your organization. Our services include:

    • Image Delivery: Cut technician and deployment time with pre-loaded customized imaging 
    • Smart Image: Consolidate all Lenovo images into one easy-to-manage image 
    • BIOS/vPro Customization: Customize BIOS settings to meet your specific needs 
    • First Boot: Save from 20 minutes to over an hour of deployment time per PC 
    • Asset Tagging: Ensure immediate control of your IT assets 
    • Laser Etching: Protect your PCs from theft and promote your organization 
    • Drop-in-the-Box: Deliver customized messaging to end-users as they recieve their PCs.  
    • Cloud Deploy Solutions: Get expert image management services and access to the secure web portal to  restore custom images.

    For more information, click on any of the above links or call 1-855-253-6686.

    Image Delivery

    Faster deployments, lower costs.

    Manually configuring and loading system images are time-consuming and costly tasks. Faced with a limited number of staff and budget, such inefficient use of resources can delay the delivery of higher-priority IT projects critical to organizational growth.


    To address these issues, Lenovo offers a very effective solution for all PC hardware brands, not just Lenovo hardware. Working alongside you to meet your needs, our solution architects can:

    To address this problem, Lenovo offers a more efficient solution for all hardware brands - not just Lenovo. Working alongside you to meet your needs, our solution architects can:

    • Create custom images in multiple languages
    • Add additional device drivers 
    • Modify, migrate, or verify your own images 
    • Prepare images for manufacturing.
    By having your own corporate image installed during the manufacturing process, you can substantially reduce the cost and complexity normally associated with onsite deployment. What's more, your IT team will be free to focus on more strategic initiatives.


    Smart Image

    Single dynamic imaging solutions.

    Traditionally, organizations create and manage multiple images to cover hardware differences within their environment. This process results in IT organizations spending precious time focused on managing multiple images, drivers, and the problems typically found in driver installation.

    Lenovo’s Smart Image gives you compatibility across all Lenovo-based hardware platforms by combining Lenovo hardware and your Windows® 7/8 image in a single dynamic imaging solution. Your image maintenance costs can be significantly reduced as a result of your ability to leverage Lenovo’s scalability in managing driver maintenance.

    By employing Smart Image, you’ll no longer be concerned with hardware support issues (drivers, hardware specific apps, Lenovo hot fixes, and more) because your tested and verified hardware-independent image is installed during manufacturing. And, since you’ll no longer need to locate and test solutions while integrating them into your image, your hardware transitions can be reduced from weeks to a matter of days. The result is increased operational efficiency because you can redirect technicians to more critical projects.
    Traditionally, organizations create and manage multiple images to cover hardware differences within their environment. This resulted in IT staff spending precious time managing multiple images and drivers, as well as tackling driver installation issues.

    Lenovo’s Smart Image gives you compatibility across all Lenovo-based hardware platforms. It combines Lenovo hardware and your Windows® 7/8 image in a single, dynamic imaging solution that manages driver maintenance. As a result, your image maintenance costs can be reduced significantly.

    By having a tested and verified hardware-independent image installed during manufacturing, you can avoid running into hardware support issues (eg with drivers, apps, and hot fixes). Hardware transitions can then be reduced from weeks to a matter of days. The result? Increased operational efficiency as you can redirect technicians to more critical projects.


    BIOS / vPRO Customization

    Custom Bios
    Whether it’s the power-on password, boot device order, or the USB port settings, adjusting BIOS settings in-house can put a drain on your IT resources – especially when administrators have to physically touch each and every system.

    With Lenovo Custom BIOS, however, your new PCs can arrive with their BIOS settings already configured. Defined by you, the BIOS will be tailored to your exact security and network needs. As a result, you can provide even greater value to your organization by reallocating your technicians to more strategic IT initiatives.

    Whether it’s the power-on password, boot device order, or the USB ports, adjusting BIOS settings in-house can put a drain on your IT resources. Especially, when IT staff have to physically touch each and every system.

    With Lenovo's Custom BIOS, however, your new PCs can arrive with their BIOS settings already configured - and tailored to your exact security and network needs. As a result, you can provide even greater value to your organization by reallocating your technicians to more strategic IT initiatives.

    Custom vPro Settings

    No longer does your  IT staff need to perform time consuming manual ME firmware parameter customizations when your new systems arrive. For many forward-thinking organizations, the efficiency and productivity benefits of having firmware configured during the manufacturing process is a must.

    Through Intel’s® Management Engine (ME) firmware parameter customization options, Lenovo can set ME firmware parameters in accordance to your preferences. This insures that only your organization can manage the systems from the minute they are manufactured.  In addition, remote management of the PCs can easily be performed via the ME management console.

    The result? Your technicians will be freed to perform higher value tasks.

    Learn more.

     

    First Boot

    Save time, resources, and costs

    Before your new PCs can be put to use, your technicians need to perform final 'fast boot' configuration tasks. These include:
    • Running Microsoft Sysprep. 
    • Installing drivers, applications, and anti-virus software.
    • Encrypting hard drives.

    Performed in-house, thse tasks can often take your IT staff between 1 and 2 hours. However, with Lenovo First Boot, you can automate the processes for any image type and move the activities into Lenovo manufacturing. As a result, you save time, resources, and costs - right from the start.

    Learn more.

     

    Asset Tagging

    Immediate control of IT assets from day one.

    Having your IT staff manually apply asset tags to your organization’s computers is a time consuming and expensive process. However, Lenovo Asset Tagging removes this burden and reduces your costs by having Lenovo apply your asset tag during manufacturing.

    Not only do you have complete control over the look of your asset tags, your asset tag numbers can be placed into the system BIOS. You benefit in having stronger inventory control because your PC management software can automatically track and report on all of the assets in your organization - saving you time and increasing accuracy.  

    Our asset tags come in various sizes based on your needs. They can include: 
    Standard bar coding
    QR codes (2D bar coding)
    Contact details (eg company name, phone number, technical support contacts, etc.)
    Purchase order numbers
    US Government Required IUID Number
    MAC addresses
    Having your IT staff manually apply asset tags to your organization’s computers is a time-consuming and expensive process. However, Lenovo Asset Tagging removes this burden and reduces your costs by having Lenovo apply your asset tag during manufacturing.

    Not only do you have complete control over the look of your asset tags, your asset tag numbers can be placed into the system BIOS. You benefit in having stronger inventory control because your PC management software can automatically track and report on all of the assets in your organization - saving you time and increasing accuracy.  

    Our asset tags come in various sizes based on your needs. They can include: 
    • Standard bar coding.
    • QR codes (2D bar coding).
    • Contact details (eg company name, phone number, and technical support contacts).
    • Purchase order numbers.
    • US Government required IUID number.
    • MAC addresses.

    Laser Etching

    Unique laptop covers

    A misplaced laptop when travelling can be costly – in terms of the system’s price and the business-critical data that it may contain. 

    You can help deter theft and increase brand recognition from day one by having Lenovo laser etch your laptop cover during manufacturing. By customizing a laptop’s cover with your organization’s logo, messaging, or contact details,  you make your PC more distinguishable and identifiable. 

    Fully customizable, you can combine Asset Tagging with Laser Etching for a secure, tamper-resistant means of identifying your organization's laptopsand safeguarding your investment. 
    A misplaced or stolen laptop when travelling can be costly – in terms of the system’s price and the business-critical data that it may contain. 

    By having Lenovo laser etch laptop covers during manufacturing, you can make your PC more distinguishable and identifiable from day one. Engraved with your organization’s logo, messaging, and contact details, your PCs can help increase brand recognition and even deter theft.

    Fully customizable, you can combine Asset Tagging with Laser Etching for a more secure, tamper-resistant means of identifying your organization's laptops and safeguarding your investment. 


    Drop-in-the-Box

    Customized instructions included with new systems. 

    Lenovo Drop-In-The-Box lets you include customized, essential information for users inside the packaging of new PCs. As a result, you can increase efficiency by
    making self-installation a more seamless process - thereby reducing the number of helpdesk calls.

    When new PCs are rolled out, end users are usually called upon to perform a few basic tasks. However, should any problems arise or information is missing, the first place that the end user will turn to will your IT staff.

    Lenovo Drop-In-The-Box lets you include customized, essential information for users inside the packaging of new PCs. As a result, you can increase efficiency by making self-installation a more seamless process - thereby reducing the number of helpdesk calls.

    Cloud Deploy Solutions

    • Quick Image:  Access to our secure Cloud Deployment web portal where you can upload and download your custom image to be validated by Lenovo engineers.
    • Cloud Recovery:  Store your custom image in the Lenovo cloud, ready to be accessed and restored by anyone, anywhere in the event of a hardware or software failure.
    • Image Management:  Let Lenovo maintain your customized image, keeping it updated and performing as expected with the hardware.
    • Online Data Back-up:  Back-up and retrieve your data from the Lenovo enterprise grade, secure cloud.
    • Advanced Deployment Services:  Automates device provisioning with a user self-install, admin wizard.
    Imaging & Asset Tagging
  • DEPLOYMENT SERVICES

    MINIMIZING DISRUPTION, MAXIMIZING PRODUCTIVITY.

    From hardware to software, the list of constant updates and upgrades can appear to be endless and daunting. While deploying new technology can help an organization achieve its goals, it can also be a strain on IT resources. However, now you can maximize your IT productivity by reducing the number of your labor-intensive IT tasks.

    For instance, swapping out an old PC for a new one can involve installing an image and migrating data & user settings - taking up to 3 hours out of a technician’s day. Automation can cut this time down to zero, and increase productivity levels by enabling your IT staff to focus on those projects that deliver greater value to the organization. 

    Learn more

    WHY LENOVO?

    At Lenovo, we can help your organization save both time and money – and better balance efficiency with performance. We can do this through:

    • Image Delivery: Cut technician and deployment time with pre-loaded customized imaging 
    • First Boot: Save from 20 minutes to over an hour of deployment time per PC 
    • Advanced Deployment: Fully automate your post-image deployment processes to minimize or even eliminate technician involvement 
    • InPlace Migration: Lower costs and resources with fast, consistent, and automated migration 
    • Lenovo Managed Services: For onsite tasks that require a manual touch and exceptional project management 
    • IMAC (Install, Move, Add, Change): Rollout/Refresh of servers, PCs, etc, - quickly and without business disruption 
    • Retainer Program: A convenient and flexible prepaid program for IT services 
    • End-of-Life Services: The quick, easy, and green way for IT asset disposal  
    • Whiteboard Sessions: Uncover greater efficiencies within your internal business processes.  
    • Windows 10 & Lenovo Services: Lenovo can help assess your current technology needs including application readiness and remediation and the impact of Windows 10 on these tools to identifying new solutions where needed.
    • Cloud Deploy Solutions: Get expert image management services and access to the secure web portal to  restore custom images.

    For more information, click on any of the above links or call 1-855-253-6686.

    Image Delivery

    Faster deployments, lower costs.

    Manually configuring and loading system images are time-consuming and costly tasks. Faced with a limited number of staff and budget, such inefficient use of resources can delay the delivery of higher-priority IT projects critical to organizational growth.


    To address these issues, Lenovo offers a very effective solution for all PC hardware brands, not just Lenovo hardware. Working alongside you to meet your needs, our solution architects can:

    To address this problem, Lenovo offers a more efficient solution for all hardware brands - not just Lenovo. Working alongside you to meet your needs, our solution architects can:

    • Create custom images in multiple languages
    • Add additional device drivers 
    • Modify, migrate, or verify your own images 
    • Prepare images for manufacturing.
    By having your own corporate image installed during the manufacturing process, you can substantially reduce the cost and complexity normally associated with onsite deployment. What's more, your IT team will be free to focus on more strategic initiatives.

    First Boot

    Save time, resources, and costs

    Before your new PCs can be put to use, your technicians need to perform final 'fast boot' configuration tasks. These include:
    • Running Microsoft Sysprep 
    • Installing drivers, applications, and anti-virus software
    • Encrypting hard drives.
    Performed in-house, thse tasks can often take your IT staff between 1 and 2 hours. However, with Lenovo First Boot, you can automate the processes for any image type and move the activities into Lenovo manufacturing. As a result, you save time, resources, and costs - right from the start.

    Learn more.

    Advanced Deployment

    The benefits of zero-touch deployment

    A great deal of technician time can be taken up with completing PC configuration – including joining domains, installing user specific applications, and moving user data. In fact, it’s estimated that it can take up to 200 minutes per technician per PC/user. And with larger deployments, It’s easy to see how quickly these costs can add up.

    However, with Lenovo Advanced Deployment Services (ADS), you can minimize the number of manual touches in the migration process and reduce deployment time. Based on your unique environment, ADS can help to:

    • Fully automate your post-image deployment process
    • Migrate data via peer-to-peer and “in place” methods
    • Automate manual installation steps with customizable deployment wizards

    As a result, you can avoid unpredictable, high costs due to extra storage or manual errors. What’s more, you can lower your technicians’ time to just minutes or even to zero – enabling them to focus on other projects that deliver higher value to your organization.

    Learn more.

    InPlace Migration

    Proven to cut costs.

    System migration can be a huge resource-intensive endeavor. Multiplied across hundreds or thousands of PCs, it can be overwhelming and costly for any enterprise. According to Gartner, for instance, migrating from XP to Windows 7 can cost from $1,035 to $1,930 per user.

    Lenovo's proven methodology can reduce your costs significantly by helping with:

    • Full OS installation
    • Application installation
    • User, network and security settings
    • Data and personality migration
    • Migrate from XP or Vista®
    • No legacy footprint.

    Learn more.

    Lenovo Managed Services

    Contract staff, helpdesk support, project management, and more.

    When it comes to short- or long-term IT projects, and even helpdesk support, businesses may occasionally need to call on extra staff or expertise. Rather than waste valuable time and resources looking for the right people, it pays to turn to someone you can trust – Lenovo.

    Lenovo Managed Services offer you highly experienced IT technicians and engineers, as and when you need them. Based on your specific requirements, you can leverage the following:

    • Contract Staff – We can deliver expert staff wherever your offices are located within continental U.S. for the hours and days that meet your business operations. Learn more.
    • Desktop Management – We can fully support your end-user hardware and software support requirements, no matter what Windows desktop devices your organization use. Learn more.
    • Helpdesk Support – Whether it's a hardware, software, apps, or connectivity issue, our experienced multi-vendor, multi-platform technical support team can meet your organization’s end user IT needs, 7x24x365. Learn more.
    • Custom Support – Custom IT services with the flexibility and simplicity to support your unique environment, from IT deployment to operations. Learn more.
    • Managed Installation – Through our Lenovo Project Managers, we ensure quality system rollouts and migration, saving you both time and resources by executing the process from factory to your desk. Learn more.
    • Services & Technical Account Managers – By connecting your IT experts with our high responsive team of professionals, we can provide timely guidance, drive service issue resolution, and report on valuable service usage data. Learn more.

    We can also help rollout servers and desktops, plus network, mobile, and printing devices – thereby reducing the complexity and costs. We do this through:

    • Project Managed Deployment Services, featuring Lenovo’s Project Management Office (PMO) – End-to-end management of the entire deployment process, from ordering to installation. Learn more.

    IMAC (Install, Move, Add, Change)

    Delivering greater business value.

    Lenovo’s single-source IMAC services enable you to focus your organization’s time and resources on IT activities that deliver greater business value. You can rely on Lenovo for ongoing help with:

    • Install - Installation and verification of new systems
    • Move - Movement of existing equipment to new locations
    • Add - Addition of new accessories, memory, or processor upgrades
    • Change - Change to existing configurations
    • De-installation and disposal of systems or products via our Asset Recovery Services
    • Reuse of existing menu-driven, self-install applications through our Advanced Deployment Services
    • Accurate tracking and reporting to keep your project on time and on budget.

    Based on your organization’s operational objectives, we can deliver IMAC services within or outside your office hours, anywhere in the United States and Canada.

     Learn more.

    Retainer Program

    Immediate access to a variety of IT skills to meet project requirements.

    Lenovo's Retainer Service, delivered by Barrister Global Services Network, is a prepaid program covering a variety of IT services to support your organization's IT service operational objectives and staffing needs. Offering convenience and flexibility, use your retainer to support IT situations like: IMAC, help desk, 4 hour response, migrations, networking repairs, and more. For more information, click here or call 1-855-253-6686.

    End-of-Life Services

    Safe, secure IT asset disposal.

    As well as the cash value and sensitive data that obsolete electronic equipment may have, there are various environmental regulations that must be adhered to when disposing of IT assets.

    Lenovo ensures secure and safe disposal of old technology – regardless of original manufacturer. In doing so, we can help save your business time, money, and brand damage through:

    • Asset Recovery – Single-source, customized solution for the secure, certified and documented disposition of IT assets and data

      Learn more.

    • Asset Retirement – Cost- and time-saving way to address end-of-life IT assets at the point-of-sale.

      Learn more.

    Whiteboard Sessions

    In-depth workshops to find cost and time savings.
    By examining closely your deployment practices, we aim to help optimize and streamline your processes so they best support your organization’s business objectives.

    Working alongside you, our highly experienced Lenovo technical consultants look for gaps impacting costs and/or efficiencies, with special focus on:

    By examining closely your deployment practices, we aim to help optimize and streamline your processes so they best support your organization’s business objectives.

    Working alongside you, our highly experienced Lenovo technical consultants look for gaps impacting costs and/or efficiencies, with special focus on:

    • Internal process flows, from end-to-end.
    • Provisioning and deployment scenarios.
    • Use cases within those scenarios.
    • Functional requirements.
    • Image management.

    Afterwards, you will receive customized solution reports that:

    • Map out your current imaging processes and deployment workflows.
    • Recommend more efficient and automated workflows, with associated cost assumptions.


    Cloud Deploy Solutions

    • Quick Image:  Access to our secure Cloud Deployment web portal where you can upload and download your custom image to be validated by Lenovo engineers.
    • Cloud Recovery:  Store your custom image in the Lenovo cloud, ready to be accessed and restored by anyone, anywhere in the event of a hardware or software failure.
    • Image Management:  Let Lenovo maintain your customized image, keeping it updated and performing as expected with the hardware.
    • Online Data Back-up:  Back-up and retrieve your data from the Lenovo enterprise grade, secure cloud.
    • Advanced Deployment Services:  Automates device provisioning with a user self-install, admin wizard.
    End-of-Life Services
  • HARDWARE SERVICES

    EXPERTISE YOU CAN COUNT ON.

    As an organization grows so does the complexity of its IT asset portfolio – from fixed assets, such as servers and desktops, to mobile devices, such as tablets and notebooks. To run efficiently, each of these products requires different skill sets, knowledge, and support services.

    WHY LENOVO?

    At Lenovo, we offer single-source support solutions - with global coverage and reliable and proven product-specific expertise - for the following:

    • Solution Café Powered by CompuCom: Augment your existing IT service desk with a walk-up service located within your facilities and staffed by expert technicians.
    • Servers: A complete server solution for your business-critical data and day-to-day operations.
    • ThinkStation: A full range of ThinkStation services to meet your varying needs.
    • Tablets: Configuring and securing tablets to match your business requirements.
    • Chromebook: Planning, setting up, and managing Chromebook deployments & rollouts.

     For more information, click on any of the links above or call 1-855-253-6686.

    SOLUTION CAFÉ® POWERED BY COMPUCOM

    Walk-up service desk within your facilities.

    Our Solution Café provides both on-demand and scheduled access to technicians in a walk-up, café-like atmosphere. Whether your employees have problems with their company-issued laptop, a personal smart phone, or they just need advice on how to operate a new application, they can simply visit the Solution Café and either drop off their device or wait until it's fixed.

    For more information, click here or call 1-855-253-6686.

    Server

    A comprehensive portfolio of server services.

    For most organizations today, nearly everything runs through servers - from emails to apps, from data to telecommunications. Therefore, when a server goes down, many areas of the business can soon be affected.

    By combining certified Lenovo Technecian expertise with genuine Lenovo Qualified parts, we can ensure that your servers stay up and running. Our comprehensive portfolio of services include:

    • Priority Technical Support: 24/7 access to advanced expertise
    • Flexible Warranty Upgrades: 4/8 hour or next day response
    • Keep Your Hard Drive: ultimate data security
    • Customization & Security: including imaging, BIOS, and asset tagging
    • Online Data Backup: automated protection from data loss.

    To learn more about our complete server solutions for your business critical data and operations, click here or call 1-855-253-6686.

    ThinkStation

    Maximize your IT investment

    For limited downtime and optimal productivity, Lenovo offers award-winning services levels - supported by a leading supply chain, world-class parts availability, and over 200 years' worth of imaging experience.

    Designed to help you get the most from your IT investment, our full portfolio of ThinkStation services include:

    • Best-in-class Response: including onsite and 24/7 4-hour service response
    • Enterprise Security & Asset Management: includes factory encryption and keep your drive
    • Priority Technical Support: with direct access to level 2 technicians, 24/7
    • Streamlined Deployment: with factory integration and automated deployment
    • Online Data Backup: automated protection from data loss.

    To learn how our best-in-class Services and response times can help you get the most out of your IT investment, click here or call 1-855-253-6686.

    Tablet

    For extra peace of mind.

    ThinkPad Tablets are not just optimized to deliver the best of performance. They are also the only tablet to offer a full portfolio of enterprise-level services.

    Delivering a single-source solution with global coverage and reliable, product-specific expertise that your organization can rely on, our services include:
    • Warranty Extensions: protection beyond the base warranty
    • Warranty Upgrades: convenient repairs at your business*
    • Accidental Damage Protection: safeguard from non-warranted accidents*
    • Priority Technical Support: Fast, direct access to advanced Android™ expertise*
    • Transition Services: Custom, secure, easy deployments
    * Availability may vary by region

    For more information, click here or call 1-855-253-6686.

    Chromebook

    'White glove' deployment services.

    Migrating to new Chromebooks or updating software across a campus can be both time-consuming and costly. However, with proper planning, setup, and management, not only can the deployment process be quick and seamless, you can also spot cost control opportunities along the way.

    With Lenovo Chromebook services, your PCs will arrive pre-enrolled and activated in your Google console. Working with Lenovo Services Project Management, our turnkey services include:
    • 'White Glove' enrollment - includes inspecting PCs, updating & enrolling Chrome OS, and wireless configuration
    • Ongoing repair support - includes accidental damage support
    • Summer refresh program - includes repairing, cleaning, & updating PCs for the next school year
    • Other support services - includes asset tagging, etching, and onsite deployment

    For more information, click here or call 1-855-253-6686.