To initiate a return, fill out this form to obtain a Return Merchandise Authorization (RMA). Lenovo will accept the return or exchange of a product in its original package for a full refund in cases of Lenovo error. Returns allowed for any other reason will be subject to a restocking fee equal to 15% of the purchase amount. All returns from Lenovo.com must be initiated within 30 days of the invoice date. All returns from Outlet.lenovo.com must be initiated within 14 days of the invoice date.
* indicates a required field

1 Fill out the form

Return
System Replacement
Part Numbers to be Returned:
Cancel Request Not Process
Changed Mind
Defective
Fraud
Damage to Box/Sys
Purchase Wrong Item
Received Wrong Item
Other (please specify in Comments below)
I will drop the package off at a local UPS Store.
I would like to schedule a pickup from UPS. (Please specify in comments below if package needs to be picked up from a different address other than what is listed on your order.)
* Contact Technical Support for Case # and determination of specific issue.

What's Next?

2 Print shipping label (Will arrive by email in 1-2 business days**)

3 Ship it (Drop the package off at your local UPS Store or schedule a pickup online)

**Not including the automated email you will receive after the returns form is submitted.