To initiate a return, fill out this form to obtain a Return Merchandise Authorization (RMA). Lenovo will accept the return or exchange of a product in its original package for a full refund in cases of Lenovo error. Returns allowed for any other reason will be subject to a restocking fee equal to 15% of the purchase amount. All returns from must be initiated within 30 days of the invoice date. All returns from must be initiated within 14 days of the invoice date.
* indicates a required field

1 Fill out the form

A refund
A replacement
Damaged in Transit
Dead on Arrival (Device would not power on)
Unable to cancel order prior to shipment (Late cancel)
Customer Satisfaction (Changed mind, found alternative product)
Incorrect order (please specify below)
Other, please specify below
I will drop the package off at a local UPS Store.
I would like to schedule a pickup from UPS. (Please specify in comments below if package needs to be picked up from a different address other than what is listed on your order.)

What's Next?

2 Print shipping label (Will arrive by email in 1-2 business days**)

3 Ship it (Drop the package off at your local UPS Store or schedule a pickup online)

**Not including the automated email you will receive after the returns form is submitted.