To initiate a return, fill out this form to obtain a Return Merchandise Authorization (RMA). Lenovo will accept the return or exchange of a product in its original package for a full refund in cases of Lenovo error. Returns allowed for any other reason will be subject to a restocking fee equal to 15% of the purchase amount. All returns from Lenovo.com must be initiated within 30 days of the invoice date. All returns from Outlet.lenovo.com must be initiated within 14 days of the invoice date.